Resolve HMRC enquiries

Access to HMRC’s CONNECT super-computer means that mismatches in bank interest, property data or overseas income trigger enquiries with unprecedented speed. Even perfectly honest taxpayers can spend months explaining figures, assembling documents and facing escalating professional costs. Without expert representation, penalties and interest mount quickly; without up-front fee cover, fighting your corner can feel like an open-ended expense.

Imperium turns investigation pressure into a managed process. Our team prepares a concise, evidence-based response, negotiates information requests and keeps communication focused on facts rather than speculation. Working with our insurance partner PfP, we offer a competitively priced subscription that covers Imperium’s professional fees for dealing with HMRC enquiries – from aspect checks to full investigations – so you can defend your position without worrying about cost. For clients needing to correct past omissions, we manage voluntary disclosures, selecting the most suitable facility, drafting reports and agreeing payment terms that minimise penalties.

Trusted support from Imperium

Our team reviews the enquiry letter immediately, identifies HMRC’s core concern and assembles the documentation needed to close the issue swiftly. We draft technical submissions that address legislation point-by-point, attend meetings on your behalf and negotiate penalty mitigation based on reasonable-care and co-operation arguments. The PfP fee-protection scheme reimburses our costs directly, so there is no cash-flow impact while the case is active. Should you decide to make a voluntary disclosure, we calculate undeclared income and gains, model interest and penalty scenarios, and prepare a structured disclosure report that follows HMRC’s preferred format – accelerating acceptance and reducing follow-up questions.

Typical client scenarios

  • Property landlords whose rental data in CONNECT does not match reported income.

  • Self-employed professionals facing an HMRC aspect enquiry into expense claims.

  • Overseas investors with historic offshore gains now wishing to regularise UK tax.

  • Company directors receiving a full enquiry covering salary, dividends and benefits.

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Celebrating 12 Years of Dedicated Tax Advisory with Milliman LLP and the Reigate Office

“For the past 12 years, Milliman LLP has worked closely with the Reigate office, who has handled our diverse tax-related needs. Being an LLP, we require detailed attention to compliance and advisory matters, and they have been instrumental in helping us navigate the complexities. They’ve ensured we’ve kept compliant on current tax laws and have kept an eye out on future changes.
In addition, the Reigate office has managed the individual returns for our partners with diligence and care, providing a personalized approach coupled with proactive advice. We are grateful for their support and guidance over the years and look forward to our continued partnership.”

Tina Pierce | Director, Milliman

Exceptional Service, Even for the Most Demanding Clients

“I wouldn’t hesitate to recommend - work undertaken is comprehensive and correct, and they always seem to maintain a smile for the most demanding of clients (like me)!”

Andrew C. Reid | Managing Director, Deutsche Bank

Trusted Advice and Proactive Support When It Matters Most

“As a client I have always valued your firm’s support and responsiveness to any questions I have in relation to tax matters. I know I can rely on getting good and timely advice and you also highlight matters that I should be aware of or consider.”

Simon Dudley | Reward Director, BP

Expert Handling of Routine and Complex Tax Matters Alike

"The Reigate office have taken care of my tax affairs for a number of years. As well as dealing with routine tax reporting, they have also helped with strategic tax planning and some complex tax issues, their advice has been invaluable to me. I can’t recommend the team more highly!”

Peter Jackson | Chartered Financial Planner, AWD Chase de Vere

Expert, Personal Service You Can Trust

“The Reigate office provide a full, expert and personal service. I would have no hesitation in recommending them.”

David Collinson | Head of Business Origination, Pension Corporation

Reliable UK Tax and Financial Advice from the Reigate Office

“I highly recommend the Reigate office for expert UK tax and financial advice. I have worked with the team for years and they have always delivered high quality advice, on time and on budget.”

Paul Morris | Managing Director, EMEA, Towers Watson

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